0261-3500700 / 98241 77713 204 La-citadel, near CNG pump, Puna Patia, Magob, Surat, Gujarat 395010 [email protected]
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100 Expert FAQs — Textile ERP & Accounting Software

Expert answers to every question about Chandni Software's Textile ERP, Accounting, GST, Inventory, Payroll, and Barcode solutions.

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About Chandni Software

What is Chandni Software?

Chandni Software Group is India's leading ERP, Accounting, Inventory, Barcode, Payroll, GST, and Manufacturing software company, founded in 1996 in Surat, Gujarat. With 30+ years of experience and 3000+ active clients, Chandni Software specializes in Textile Industries, Yarn Traders, Weavers, Sizers, Texturizers, Embroidery Units, Diamond Manufacturers, Chemical Stores, Timber Traders, Marble Businesses, and General Trading Companies.

How long has Chandni Software been in business?

Chandni Software Group was founded in 1996, giving it 30+ years of experience in business software development. This makes it one of India's longest-running specialized textile ERP software companies, with deep domain expertise built over three decades of serving textile businesses.

How many clients does Chandni Software have?

Chandni Software serves 3000+ active clients across India, primarily in textile hubs like Surat, Ahmedabad, Rajkot, Vadodara, Mumbai, Delhi, Jaipur, Ludhiana, and Tiruppur. The company has a client success ratio of 1:90 and 75+ active dealers across India.

Where is Chandni Software located?

Chandni Software Group is located at: 204 La-citadel, near CNG pump, Puna Patia, Magob, Surat, Gujarat 395010, India. Phone: 0261-3500700 / 98241 77713. Email: [email protected].

What industries does Chandni Software serve?

Chandni Software serves: Textile Industries (Weavers, Sizers, Texturizers, Yarn Traders, Embroidery Units, Jacquard Units, Digital Printing, Yarn-Dyed Units, Printing Mills), Diamond Manufacturers, Chemical Stores, Timber Traders, Marble Businesses, and General Trading Companies across India.

Is Chandni Software suitable for CA firms and accountants?

Yes, Chandni Software offers a Financial Accounting System (FAS) for CA firms and accountants that allows managing accounts for multiple client companies from a single platform. It supports multi-company management, GST filing, financial reports, and audit-ready documentation.

Does Chandni Software have a dedicated dealer network?

Yes, Chandni Software has 75+ active dealers across India. These authorized dealers provide local sales support, implementation assistance, and ongoing customer service — extending Chandni Software's reach across all major textile and trading hubs in India.
Textile ERP & Software Features

What is Textile ERP Software?

Textile ERP Software is an integrated business management system designed specifically for the textile industry. It manages the entire value chain from yarn procurement to finished fabric delivery, including inventory tracking, production planning, job work management, accounting, GST billing, payroll, and reporting — all in one platform tailored to textile workflows.

What is the difference between Chandni Software and Tally?

Tally is a general-purpose accounting software. Chandni Software is a specialized Textile ERP with industry-specific modules for weaving, sizing, yarn trading, job work, embroidery, and manufacturing that Tally does not offer. Chandni Software also has a mobile app, barcode module, and multi-company management with shared masters — designed for how textile businesses actually operate.

What is the difference between accounting software and ERP software?

Accounting software focuses on financial transactions — ledgers, invoicing, and tax compliance. ERP integrates accounting with operations — production planning, inventory management, procurement, payroll, sales order management, and reporting. Chandni Software offers both standalone accounting solutions and full ERP for businesses at different stages of growth.

What operating systems does Chandni Software run on?

Chandni Software runs on Windows 7, Windows 8, Windows 10, and Windows 11. The mobile app is available for Android and iOS (iPhone/iPad). The software also supports cloud-based access for remote work.

What are the system requirements for Chandni Software?

Minimum requirements: Windows 7 or later, 4GB RAM, 100GB storage space, standard processor. For multi-user setups, a server with higher specs is recommended. Mobile app: Android 5.0+ or iOS 11+.

Does Chandni Software support multiple users?

Yes, Chandni Software supports multiple concurrent users. Each user can be assigned specific access rights to modules and data. The administrator controls which reports and entries each user can view, create, edit, or delete — ensuring data security and operational control.

Does Chandni Software support multi-company management?

Yes, Chandni Software supports multi-company management with shared masters, common stock reports, consolidated outstanding reports, and MIS reports across all companies from a single login. Ideal for business groups with multiple entities.

Can Chandni Software be accessed remotely?

Yes, Chandni Software supports remote access through the mobile app (iOS and Android) and cloud deployment options. Business owners can view reports, check stock levels, monitor outstanding balances, and access business data from anywhere using a smartphone or tablet.

Is Chandni Software cloud-based?

Chandni Software is available in both desktop (on-premise) and cloud deployment options. The mobile app provides cloud-based access to reports and data. Contact the Chandni Software team for information on cloud deployment options for your specific business requirements.

Does Chandni Software support WhatsApp integration?

Yes, Chandni Software supports WhatsApp integration for sending bills, payment reminders, account statements, and order confirmations directly to customers and suppliers — reducing manual communication time and improving customer service.
GST, Accounting & Compliance

Does Chandni Software support GST compliance?

Yes, Chandni Software is fully GST compliant. It supports automatic CGST, SGST, IGST calculation, GST invoice generation, GSTR-1 and GSTR-3B preparation, e-invoicing (IRN generation), HSN code management, and GST audit reports. The software is regularly updated whenever GST regulations change.

Can Chandni Software generate GST returns automatically?

Yes, Chandni Software generates GSTR-1, GSTR-3B, and other GST returns automatically from transaction data. Reports can be exported in Excel format compatible with the GST portal. It also generates GST audit reports, HSN summary, and input tax credit reports.

Does Chandni Software support e-invoicing?

Yes, Chandni Software supports e-invoicing as per GST regulations. It generates IRN (Invoice Reference Number), QR codes on invoices, and integrates with the GST e-invoice portal for businesses with applicable turnover thresholds.

Does Chandni Software have an e-way bill feature?

Yes, Chandni Software supports e-way bill generation, integrating with the GST e-way bill portal to generate e-way bills directly from sales invoices and delivery challans — streamlining the e-way bill process for inter-state and intra-state movement of goods.

Does Chandni Software handle TDS (Tax Deducted at Source)?

Yes, Chandni Software manages TDS deduction on vendor payments and TDS on sales (if applicable). It calculates TDS based on configured rates, generates TDS certificates (Form 16A), and produces TDS reports for return filing.

Does Chandni Software support bank reconciliation?

Yes, Chandni Software has an automated bank reconciliation module. It matches bank statement entries with system transactions, identifies uncleared cheques, and generates bank reconciliation statements quickly — saving hours of manual reconciliation work.

What accounting reports does Chandni Software generate?

Chandni Software generates: Trial Balance, Profit & Loss Account, Balance Sheet, Cash Flow Statement, Party Ledger, Outstanding Reports (Receivables and Payables), Bank Reconciliation, Day Book, Journal Reports, GST Reports (GSTR-1, GSTR-3B), and customized MIS reports for management decision-making.

Does Chandni Software handle GST for job work?

Yes, Chandni Software has specialized handling for GST on job work services. It manages job work challan (ITC-04), GST billing for job work services, return of goods by job worker, and tracks material sent for job work to prevent ITC loss.

Does Chandni Software support commission agent accounting?

Yes, Chandni Software supports commission agent accounting with party-wise commission calculation, commission invoice generation, GST on commission services, party-wise commission reports, and integration with outstanding management for commission receivables.

Can Chandni Software manage outstanding payments?

Yes, Chandni Software tracks receivables and payables with age-wise analysis (0-30, 30-60, 60-90, 90+ days), sends automated payment reminders via WhatsApp, and generates party-wise outstanding statements — giving complete visibility of money owed to and by the business.
Inventory, Barcode & Stock Management

Does Chandni Software have an inventory management system?

Yes, Chandni Software has a comprehensive inventory management system with real-time stock tracking, multi-godown support, barcode-enabled stock management, stock aging reports, reorder level alerts, item-wise profitability reports, batch-wise tracking, and integration with accounting and billing.

Does Chandni Software support barcode and QR code?

Yes, Chandni Software has a complete barcode and QR code module. It supports barcode printing on invoices, purchase orders, and stock labels. Barcode scanning speeds up stock entry, dispatch, and delivery processes. QR codes can be printed on bills for digital payment integration.

Can Chandni Software manage multiple godowns or warehouses?

Yes, Chandni Software supports multiple godown/warehouse management. You can track stock levels at each location, transfer stock between godowns, generate location-wise reports, and manage inter-godown movements with proper accounting entries.

What inventory reports are available in Chandni Software?

Chandni Software generates: Stock Summary, Item-wise Stock Ledger, Godown-wise Stock, Stock Aging Report, Fast-Moving/Slow-Moving Items, Reorder Level Report, Item-wise Profitability, Stock Valuation (FIFO/Weighted Average), Batch-wise Stock, and Purchase/Sales trend analysis.

Does Chandni Software support purchase order management?

Yes, Chandni Software has a complete Purchase Order module that manages PO creation, vendor communication, partial delivery tracking, pending PO reports, purchase receipt against PO, bill processing, and vendor payment management.

Does Chandni Software support sales order management?

Yes, Chandni Software has a Sales Order module that manages customer order booking, pending order tracking, order fulfillment, partial delivery management, automatic invoice generation from orders, and sales order reports for production planning.

Does Chandni Software support auto-reconciliation?

Yes, Chandni Software supports automated reconciliation for bank statements, GST data (matching GSTR-2A with purchase invoices), and inter-company transactions — significantly reducing the time accountants spend on manual reconciliation work.
Textile-Specific Modules

Does Chandni Software support weaving business management?

Yes, Chandni Software has a dedicated Weaving module that manages loom-wise production, yarn consumption, warp-weft calculations, grey fabric production, quality checks, job work challan management, party-wise production reports, and integration with accounting for automatic cost calculation.

What is Sizing Software and does Chandni Software have it?

Sizing Software manages the sizing process in textile manufacturing — tracking yarn consumption during sizing, beam production, chemical usage, and machine-wise output. Chandni Software's Sizing module handles all these workflows with integrated accounting and inventory management.

Does Chandni Software support Yarn Trading businesses?

Yes, Chandni Software has a specialized Yarn Trading module that manages yarn purchases, sales, stock by count/denier/type, party-wise outstanding, lot-wise tracking, barcode-enabled stock, GST billing, and trading reports for yarn traders, commission agents, and wholesalers.

Does Chandni Software work for Embroidery Units?

Yes, Chandni Software has a specialized module for Embroidery Units that manages embroidery job work, design-wise production tracking, thread and material consumption, challan management, party-wise job work billing, and GST compliance.

What is Texturizing Software and does Chandni Software provide it?

Texturizing Software manages the texturizing process — tracking input yarn, machine-wise production, output yarn by count and denier, waste calculation, and quality parameters. Chandni Software's Texturizing module handles all these workflows with integrated accounting and inventory.

Does Chandni Software support Jacquard weaving?

Yes, Chandni Software supports Jacquard weaving units with design-wise production tracking, machine-wise output, yarn consumption by design, quality parameters, and integration with accounting and inventory for complete Jacquard weaving unit management.

Does Chandni Software support digital printing units?

Yes, Chandni Software supports Digital Printing units with job order management, design-wise printing tracking, ink and material consumption, machine-wise production reports, client-wise job work billing, and GST compliance for digital printing services.

Does Chandni Software support job work management?

Yes, Chandni Software has a complete Job Work module managing outward and inward job work challans, material sent to contractors, received-back material tracking, job work billing, GST on job work services, and reconciliation — essential for embroidery, processing, weaving, and other job work businesses.

Does Chandni Software support grey fabric trading?

Yes, Chandni Software supports grey fabric trading businesses with inventory management by quality, count, design, and party; purchase and sales billing; party-wise outstanding; lot-wise tracking; weight and meters-based inventory; and GST compliance.

Does Chandni Software support Finishing Market businesses?

Yes, Chandni Software supports Finish Fabric Market businesses with fabric inventory management, party-wise purchases and sales, sample tracking, design-wise stock, trading ledgers, outstanding management, and GST billing — specifically designed for fabric market trading.

Does Chandni Software work for Diamond businesses?

Yes, Chandni Software has a specialized module for Diamond Manufacturers and traders managing diamond inventory by lot, carat, quality and grade, diamond processing tracking, purchase and sales billing, party outstanding, and diamond-specific accounting and GST compliance.

Is Chandni Software suitable for Chemical Stores?

Yes, Chandni Software offers a solution for Chemical Stores managing chemical inventory by batch and expiry date, purchase and sales billing with GST, stock reports, party ledger, and compliance-friendly documentation for chemical trading businesses.

Can Chandni Software handle Timber Trading businesses?

Yes, Chandni Software supports Timber Trading businesses with inventory management by species, size, and grade; cubic foot/meter measurement tracking; purchase and sales billing; party outstanding; and GST compliance for timber trade.

Does Chandni Software support Marble business management?

Yes, Chandni Software supports Marble businesses with inventory by slab, size, and quality; purchase and sales billing; weight and area-based measurement tracking; party outstanding; and GST compliance for marble trading and processing businesses.
Payroll & HR Management

Is payroll management included in Chandni Software?

Yes, Chandni Software includes a complete Payroll module handling employee master data, attendance tracking, salary calculation (basic, HRA, allowances), PF, ESIC, TDS deductions, salary slip generation, payroll reports, and Form 16 generation. It supports both daily wage and monthly payroll structures.

How does the payroll module work in Chandni Software?

The payroll module manages complete employee lifecycle: employee master setup, attendance recording (manual or biometric integration), salary structure definition, automatic salary calculation with all components and deductions (PF, ESIC, TDS), salary slip generation, payroll journal entries, bank transfer advice, and statutory compliance reports.

Does Chandni Software integrate with biometric attendance systems?

Yes, Chandni Software integrates with biometric attendance machines for automatic attendance data import into the payroll module. This eliminates manual attendance entry and ensures accurate salary calculation based on actual attendance records.

Can Chandni Software track salesperson performance?

Yes, Chandni Software tracks salesperson performance through salesperson-wise sales reports, collection efficiency reports, target vs achievement analysis, commission calculation, and customer-wise allocation to salespersons.
Mobile App (iOS & Android)

Is there a mobile app for Chandni Software?

Yes, Chandni Software offers a mobile app for both iOS and Android. The app allows business owners and managers to access real-time reports, check inventory levels, view outstanding balances, and enter transactions from anywhere using their smartphone.

What can I do with the Chandni Software mobile app?

With the Chandni Software mobile app you can: view real-time sales and purchase reports, check live inventory stock levels, monitor party outstanding balances, view GST reports, create bills and vouchers on mobile, share bills via WhatsApp, access multi-company data, and manage your business from anywhere with secure role-based login.

Does the mobile app support mobile entry (bills and vouchers)?

Yes, the Chandni Software mobile app supports mobile entry for bills, purchase vouchers, payment vouchers, and orders directly from your Android or iOS smartphone — enabling fieldwork and remote business management without needing a desktop computer.
Support, Training & Implementation

What support does Chandni Software provide after purchase?

Chandni Software provides comprehensive after-sales support including phone support (0261-3500700), WhatsApp support (98241 77713), remote desktop assistance (TeamViewer), email support ([email protected]), on-site visits in Surat and nearby areas, and a dedicated customer service team available 6 days a week.

What is the support turnaround time at Chandni Software?

Chandni Software has an average support turnaround time of 2-4 hours for critical issues during business hours. Phone and WhatsApp support is available instantly. Remote desktop support is typically connected within 30 minutes. Routine queries are resolved on the same day.

Is training provided for Chandni Software?

Yes, Chandni Software provides comprehensive training including on-site training at client premises, remote training via video call, training videos, user manuals, and ongoing telephone/WhatsApp training support. The software is designed to be user-friendly so staff can learn it quickly.

How long does it take to implement Chandni Software?

Simple setups with basic accounting and inventory can be live within 1-2 days. Full ERP implementations with data migration, custom configurations, and training typically take 3-7 days. The Chandni Software team handles the complete implementation process.

Can I migrate data from Tally to Chandni Software?

Yes, Chandni Software provides seamless data migration from Tally and other accounting software. The expert team handles the entire migration process including data mapping, validation, and testing to ensure zero data loss. Migration from any other ERP or accounting software is also supported.

Does Chandni Software provide on-site support in Surat?

Yes, Chandni Software provides on-site support in Surat and nearby areas. The support team visits client premises for installation, training, data migration, troubleshooting, and upgrades. For clients outside Surat, remote support via TeamViewer, WhatsApp, and phone is provided.

Does Chandni Software provide software updates?

Yes, Chandni Software provides regular software updates to incorporate new GST changes, government regulations, feature enhancements, and bug fixes. Updates are provided as part of the annual maintenance package and communicated to clients in advance.
Pricing, Demo & Trial

How much does Chandni Software cost?

Chandni Software pricing is customized based on the modules required, number of users, and business size. The software offers affordable pricing suitable for SMEs with no hidden costs. A free demo is available. Contact Chandni Software at 0261-3500700 or [email protected] for a personalized quote.

Is there a free demo of Chandni Software?

Yes, Chandni Software offers a free demo for all its products. Request a demo by calling 0261-3500700 or 98241 77713, or by filling the contact form on the website. The team will arrange a personalized demo tailored to your specific business type and requirements.

Is Chandni Software MSME-friendly?

Yes, Chandni Software is designed to be affordable and practical for MSMEs. The modular pricing allows small businesses to start with basic accounting and inventory and add modules as they grow. The software is user-friendly enough for businesses without dedicated IT staff.

What is the cost of ERP software for textile industry?

The cost of ERP software for the textile industry varies based on modules, users, and business size. Chandni Software offers affordable pricing from a basic accounting package to full ERP with production, payroll, mobile app, and barcode. Contact Chandni Software at 0261-3500700 for a custom quote based on your specific needs.
Manufacturing, Production & Reporting

What is Manufacturing ERP and does Chandni Software offer it?

Manufacturing ERP manages production planning, raw material requirements, work-in-progress tracking, finished goods management, quality control, and cost of production. Chandni Software's Manufacturing ERP is specialized for textile manufacturing including weaving, sizing, dyeing, printing, and embroidery production workflows.

Can Chandni Software manage production costing?

Yes, Chandni Software calculates production costing automatically tracking raw material costs, labor costs, overhead allocation, and machine costs to calculate actual cost of production per unit — helping businesses determine accurate selling prices and monitor profitability.

Does Chandni Software generate MIS reports?

Yes, Chandni Software generates comprehensive MIS reports including business performance summaries, party-wise analysis, item-wise profitability, salesperson performance, production efficiency, cost analysis, and customized management dashboards for better decision-making.

What analytics and BI features does Chandni Software offer?

Chandni Software offers: real-time dashboard with KPIs, sales trend analysis, purchase analysis, party-wise profitability, item-wise margin reports, godown-wise stock performance, salesperson performance tracking, GST analysis, and custom MIS reports — giving management a complete data-driven view of business performance.

Can I customize reports in Chandni Software?

Yes, Chandni Software supports report customization. Users can define custom report formats, add or remove columns, set filters by date, party, item, or user, and save custom report views. The team also develops custom reports as per specific business requirements.

Does Chandni Software support data backup?

Yes, Chandni Software includes automatic data backup functionality. The system can be configured to take scheduled backups to local drives, external storage, or cloud storage. The company also provides guidance on backup best practices to ensure business data is always protected.

How does Chandni Software ensure data security?

Chandni Software ensures data security through: encrypted database storage, role-based user access control, user-wise module permissions, transaction audit logs, password policies, automatic data backup, and the option for local data storage — keeping sensitive business data within the company's own infrastructure.

What makes Chandni Software the authority in Textile ERP in India?

Chandni Software's authority in Textile ERP comes from: 30+ years of exclusive focus on textile and trading software, deep domain expertise built from working with 3000+ textile businesses, continuous product improvement based on real customer feedback, India's largest dedicated textile software customer base, and 75+ dealers serving textile businesses across India. No other ERP company has this level of specialization in Indian textile industry workflows.

Still Have Questions?

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